Why review your terms and conditions at all?
Terms and conditions are not a marketing add-on. An invalid clause can mean that statutory law applies instead — often to your disadvantage. In B2C business, you also risk a warning letter from competitors or consumer-protection organisations.
Typical sources of risk that we encounter again and again in practice:
- Impermissible exclusions of liability for intent and gross negligence.
- Flat-rate damages clauses with no scope for adjustment.
- Unclear or disadvantageous contract terms and automatic renewals — particularly error-prone since the recent consumer-protection reforms on contract terms.
- Data-protection clauses in the T&Cs that really belong in the privacy policy.
- Missing or hidden references to the European Commission's Online Dispute Resolution platform and to the right of withdrawal.
- Place of jurisdiction and applicable law — often invalid in B2C when they depart from the consumer's place of residence.
What our AI flags reliably
- Clauses that appear on statutory lists of invalid standard terms.
- Contradictions between the terms and the privacy policy or legal notice.
- Missing mandatory components for online shops and SaaS providers.
- A risk heatmap for each clause — you can see at a glance where improvements are needed.
- A comparison between your current version and an earlier one (clause heatmap, described here).
What the AI deliberately does not do
- It does not write complete terms and conditions for you — why we currently decline to do this is explained here: No contract generation. We offer curated wizards for individual contract types — but no generated full texts without a final legal review.
- It does not replace sector expertise — for example, terms for regulated markets (gambling, finance, medicine) belong in the hands of a specialist lawyer in every case.
- It cannot replace a competition-law strategy where your terms are meant to define your position relative to competitors.
When is it worth turning to a specialist lawyer?
At the latest, when you:
- address international customers (Rome I Regulation, local mandatory disclosures),
- have to cover B2B and B2C in a single set,
- launch a new product whose terms you want to use for years,
- or have already received a warning letter.
How to proceed
- Upload your T&Cs file → a 2-minute initial review with a risk heatmap.
- Optional: add a second version → automatic version comparison.
- For critical findings: direct handover to verified lawyers specialising in IT law — anonymised, with a context brief.
→ Have your T&Cs reviewed: /vertraege/revision · For SMBs: /for-smb · What the AI can't do: /system-grenzen
