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Verbraucher · Travel & flight problems

Flight delay, cancellation, defective package holiday – secure your compensation

Regulation (EC) 261/2004 for flights, package travel law for hotels: we calculate your claims and write the claim letter.

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Vérification rapide : que faut-il faire ?

3 questions rapides – aucune inscription requise.

Was the arrival delay ≥ 3 hours or was the trip cancelled?
Was weather, a strike or force majeure given as the reason?
Has the airline already clearly refused?

Le délai en un coup d'œil

Flights up to 3 years, package holidays 1 month to give notice

VO 261/2004 / § 651j BGB

Air passenger rights only become time-barred after 3 years. Travel defects, however, must be reported without undue delay on site and no later than 1 month after the trip.

Ce que vous pouvez faire ici en 5 minutes

For flight delays of 3 hours or more, cancellations or defects in a package holiday, you are often entitled to fixed compensation or a reduction of the travel price. Many airlines only pay after a reminder.

Describe the booking details and the incident – we calculate the fixed compensation (€250/400/600) or the reduction rate and deliver a claim letter.

Voici comment cela fonctionne

Trois étapes pour obtenir le résultat souhaité

1

Record the incident

Flight/booking number, distance, arrival delay, defects at the hotel.

2

Calculate your claim

Regulation 261/2004 for flights, §§ 651i ff. BGB for package holidays, the Frankfurt table (Frankfurter Tabelle) for hotel defects.

3

Send the letter

PDF claim letter with a 14-day deadline.

Ce que vous recevez
  • Record the incidentFlight/booking number, distance, arrival delay, defects at the hotel.
  • Calculate your claimRegulation 261/2004 for flights, §§ 651i ff. BGB for package holidays, the Frankfurt table (Frankfurter Tabelle) for hotel defects.
  • Send the letterPDF claim letter with a 14-day deadline.
Ce que ce n'est pas
  • No filing of an action or representation in court.
  • No guarantee of success in extraordinary circumstances (strike, weather).
  • No representation against travel insurers.

transparence

Ce que l'IA vérifie — et ce que seul un avocat peut décider

Une IA n'est jamais meilleure que la question qui lui est posée. C'est pourquoi nous vous indiquons clairement dans quels cas notre réponse est fiable et dans quels cas vous devriez impérativement consulter un avocat.

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