Withdraw from an online order or contract
14-day withdrawal period – we draft the appropriate withdrawal letter with the correct return logic.
Gratis aan de slag
De deadline in het oog houden
14 days
§ 355 Abs. 2 BGB
The withdrawal period is 14 days from receipt of the goods. If the information on the right of withdrawal is missing, it is extended by 12 months.
Wat u hier in 5 minuten kunt regelen
For consumer contracts concluded at a distance, a 14-day right of withdrawal (Widerrufsrecht) almost always applies. We help you withdraw on time and clarify questions about returns and compensation for loss in value.
Enter the order details or upload the confirmation – we deliver a withdrawal letter and a short note on your return obligations.
In drie stappen naar het resultaat
Enter the order details
Seller, order number, date, item.
Deadline check
We check whether the 14-day period is still running (or 12 months + 14 days if the information was defective).
Withdrawal as PDF
Written withdrawal letter referring to the order and requesting a refund.
- Enter the order details – Seller, order number, date, item.
- Deadline check – We check whether the 14-day period is still running (or 12 months + 14 days if the information was defective).
- Withdrawal as PDF – Written withdrawal letter referring to the order and requesting a refund.
- No withdrawal for B2B contracts (no consumer involved).
- No automatic dispatch – you must send the letter yourself.
- No refund in our name.
Veelgestelde vragen
Veelgestelde vragen over deze zaak
Transparantie
Wat de AI controleert — en wat alleen een advocaat kan beslissen
Een AI is altijd maar zo goed als de vraag. Daarom laten wij u duidelijk zien wanneer ons antwoord betrouwbaar is en wanneer u beslist een advocaat moet raadplegen.
In disputes about compensation for loss in value, custom-made goods or if the seller rejects the withdrawal, a lawyer's assessment is worthwhile.
Overige brieven en controles
- Review an NDAContractual penalty, term, IP clauses, severability clause – a risk heat map at a glance.
- GDPR access requestWhat does a company store about me? Standard request with a deadline, escalation to the supervisory authority.
- Travel & flight problemsRegulation (EC) 261/2004 for flights, package travel law for hotels: we calculate your claims and write the claim letter.
- Defective orderDefect after delivery? 2-year statutory warranty. We draft the right letter.
Klaar om uw zaak op te lossen?
Gratis aan de slag. Geen creditcard nodig. Binnen 2 minuten klaar voor gebruik.
Nu beginnen