Account & security
Security of Your Account
How your data is protected and what you can do yourself to ensure security.
Updated 26 October 2026
New since 26 October 2026Two-factor sign-in now available for your account too
The protection of your data is a high priority.
What we do
- Encrypted storage of your documents under My documents (AES-256 at rest, TLS during transmission).
- Processing within the EU, GDPR-compliant (DSGVO-compliant) (see Data Protection & Where Your Data is Stored).
- Access protection per user account (Row-Level Security) – access only for you or parties authorized by you.
What you can do yourself
- Use a strong, unique password.
- Do not share your login credentials with others.
- Enable two-factor authentication: set up an authenticator app under Settings → Security. Afterward, the login process will additionally request a six-digit code — even when logging in via email link or Google. Without this code, no one can access your account, even if your password becomes known.
- In case of suspected unauthorized access: reset your password (Resetting your password) and inform Support.
More on the topic of trust
An honest answer to "Is this secure?" is provided in Is it secure?; what specifically happens to your documents is explained in What happens to my documents?.
Related topics: Is it secure? · What happens to my documents? · Data Protection & Where Your Data is Stored · Resetting your password
See also: Signing in, forgotten password, sign-in link · Protecting names and details from the AI
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