Client portal · Nachrichten im Portal
Client chat: replying to the client's message
Enlarge imageIn the “Client chat” section of the “Client & portal” tab, the client's message appears and the firm replies directly beneath it; both sides see the same history. The note on the chat reminds users that no legal advice is given via chat and that confidential documents go through the case file. “Suggest a reply” and “Summarize” are optional AI aids that run on click, and the firm reviews their output before sending. This keeps the correspondence with the client in one place, the case file.
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All recordings use fictional sample data – no real cases, people or file numbers. AI output can contain errors and does not replace legal advice.
