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Consumers · Service charge statement

Have your service charge statement (Nebenkostenabrechnung) checked

Allocation key, advance payments, recoverable costs – uncover common errors.

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Quick check: what should you do?

3 short questions — no sign-up required.

Did you receive the statement more than 12 months after the end of the billing year?
Is the additional payment above €500 or the increase > 20 %?

Deadline at a glance

12 months from receipt to raise objections

§ 556 Abs. 3 BGB

Objections to the statement must reach the landlord within 12 months of receipt, otherwise they are excluded.

It is an AI, not a person: nobody looks at your individual case, and we do not know who signs up or for what reason. That is why we give pointers, but no legal advice on the individual case. Guidelines and playbooks in the platform are only guardrails: the AI relies on the available sources and your information. AI can make mistakes — check important results, and if in doubt, ask a lawyer.

What you can do here in 5 minutes

Roughly every second service charge statement contains errors. Common ones: non-recoverable administrative costs, an incorrect allocation key or incorrectly recorded advance payments.

Upload the statement – our AI tools check the most common sources of error and prepare a letter of complaint.

How it works

Results in three steps

1

Upload the statement

The landlord's statement as PDF/photo.

2

Plausibility check

Recoverability, allocation key, right to inspect the receipts, deadline.

3

Complaint

Letter requesting inspection of the receipts or a correction.

What you get
  • Upload the statement – The landlord's statement as PDF/photo.
  • Plausibility check – Recoverability, allocation key, right to inspect the receipts, deadline.
  • Complaint – Letter requesting inspection of the receipts or a correction.
What it is not
  • No forensic on-site examination of the receipts.
  • No enforcement in court.
  • No detailed advice on heat supply contracting (Wärmecontracting).

Transparency

What the AI checks — and what only a lawyer can decide

An AI is only as good as the question. We show openly where your answer is reliable and where you should speak with a lawyer.

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