Consumer law
Right of withdrawal, defective orders, insurance rejections and travel disputes.
Consumer law covers 13 matters — each with the applicable response deadline, a fixed flow and, where it fits, a ready-made response letter.
The flow is always the same: you upload your document or describe the situation, receive a plain-language assessment with deadline and risks — and then decide yourself whether to reply or hand over to a law firm.
Matters in this legal area
The time given is the typical response deadline; it usually starts when the document reaches you.
Online withdrawal14 daysDefective order2-year statutory warrantyInsurer refuses to paydepends on the policyTravel & flight problemsReport a travel defect without undue delay — package travel claims become time-barred 2 years after the end of the trip, air passenger rights 3 years from the end of the yearReminder & payment order14 days (court payment order)Debt collection letterCollection deadline usually 7–14 daysClaim default interestLimitation at the end of the yearCheck T&C clausesIdeally before signing or before a notice period expiresUsed car defectReasonable period for subsequent performance, usually 10–14 daysTelecoms bill8 weeks from receipt of the billReview a mobile phone contractTerm and notice period as per contractReview a gym contractTerm and notice period as per contractUnderstand your lawyer's letterCase-specific
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Other legal areas
Employment law11 use casesTenancy law9 use casesTraffic law4 use casesIT & media law6 use casesInheritance law3 use casesCompetition & copyright law5 use casesCriminal law & regulatory offenses2 use casesData protection law3 use casesConstruction law4 use casesB2B contract law7 use casesFamily law4 use casesSocial law9 use casesAdministrative & tax law10 use cases
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